Services

Questions? Call us at 712.332.2341

City Clerk: Wanda  Thielen
Deputy City Clerk: Linda Nase

GENERAL SERVICES

Gas & Electric
Black Hills Energy: 1-888-890-5554. Emergency: 1-800-694-8989
Alliant Energy: 1-800-255-4268
Iowa Lakes Electric Cooperative (Pelican Ridge & Woodlyn Acres): 1-800-225-4532

Emergency
Fire Department: 911
First Responders/Emergency Medical Services: 911
Police Department: 911 or 712-332-2227 for non-emergency

Telephone & Cable TV
CenturyLink: 1-800-244-1111
Mediacom: 1-800-332-0245

WATER, SEWER, & GARBAGE BILLING

Quarterly rates are as follows:

Water
2500 gallons $60.00 + 7% tax
In excess of 2500 gallons – $5.25/1000 gallons of usage + 7% tax

Sewer
$15.00 + $1.35/1000 gallons of water usage

Sewer Fee
$3.00 + $.25/1000 gallons of water usage

Garbage
$36.00 plus the cost of garbage bags – $45 Dumpster (Commercial)

Annual rates are as follows:

Water

10,000 gallons $240.00 + 7% tax
In excess of 10,000 gallons – $5.25/1000 gallons of usage + 7% tax

Sewer
$60.00 + $1.35/1000 gallons of water usage

Sewer Fee
$12.00 + $.25/1000 gallons of water usage

Garbage
$144.00 plus the cost of bags – $180 Dumpster (Commercial)

The City has second meters available for those who use large amounts of water on their yards. The sewer charge is waived on the second meter. For further information on a second meter, please contact City Hall.

Bills are sent out quarterly around the 1st of the next quarter or annually on July 1 and are to be paid by the 20th of the month in order to receive a discount. If the account is not paid in full by the end of the month, the account is considered past due. If water is disconnected for any reason a $25.00 reconnect fee along with a $25.00 administrative fee will be added to the account balance.

You may elect to have your utility bill automatically deducted from your checking account. For further information, please contact City Hall.

If you move from Arnolds Park or to a different residence within the City, please call City Hall and make the necessary arrangements. If this is not done, all utilities will continue to be billed to you.

GARBAGE COLLECTION

Garbage is collected on Mondays and Fridays beginning Memorial Day – Monday only beginning Labor Day. Garbage is collected on all holidays, except Christmas. Garbage collection begins at 7:00 A.M. All automated trash containers must be placed curbside by 7 a.m. on the day of service.  The cart needs to be 3 – 5 feet away from any other obstacle,with the wheels away from the street.  Carts remain the property of Town & County and are not to be removed from the property.

RECYCLING

Curbside recycling collection days are the 2nd and 4th Fridays of each month. The City will provide you with two containers or you may use a container of your choice. There are recycle bins located at 700 240th Ave. for cardboard, glass, tin, plastic, and newspaper, if you should miss the curbside collection.

Residential curbside items include:

  1. Glass (Brown, Green & Clear): food containers only. Rinsed clean, discard lids, labels okay.
  2. Tin: food containers only. Rinsed clean, discard lids, labels okay.
  3. Plastic: check the bottom for recycling code (numbers 1, 2, or 3).
  4. Cardboard: corrugated, pop cartons, cereal cartons, kleenex boxes – all flattened.
  5. White & pastel paper: typing, computer, envelopes without windows or plastic removed, and other non-shiny white or pastel paper. Newspaper: anything received in the newspaper is recyclable as well as all paper not considered white paper. Paper back books & hardcover books with hardcover removed.

Above numbered items must be separated.

Do not recycle the following items:

  1. Waxed milk cartons, egg cartons, or Styrofoam
  2. Bleach bottles, anti-freeze, or oil containers
  3. Plastic bags – plastic grocery bags and bread bags are not currently recyclable Window glass, light bulbs, or ceramics

YARD WASTE & APPLIANCE/ELECTRONICS

Yard waste collection is on Tuesdays, weather permitting.  Waste must be generated from property where collected.  Place in City bags not exceeding 50 pounds.  Cut branches in 4’ lengths and bundle with a City bag attached.  Bags may be purchased at City Hall, The Boonedock’s, & Casey’s in Arnolds Park, Sunshine Foods in Milford, or Hy-Vee in Spirit Lake.  Large bags are 10 @ $6.50 – small bags are 10 @ $4.00; the business may charge a handling fee.  The City will also pick up appliances & electronics.  You must purchase a tag for these items by contacting City Hall.  Dickinson County has a recycling facility located at 2260 220th Street (A34) in Milford where you can dispose of all of the above items yourself.  Please contact 712-338-2549 with any questions.

OTHER IMPORTANT INFORMATION

Before beginning any construction or moving in any structure, make sure to check with City Hall regarding any permits you may need. Also, before digging, call 24 hours in advance to Iowa One Call – 811.

SEVERE WEATHER

Sirens located at City Hall, Dam Road, & Benit Drive will be sounded. Tests for these sirens are held every Wednesday at noon.